Privacy Policy

This Privacy Policy explains how Hampshire Service Centre (“we”, “us”, “our”) collects, uses, and protects your personal data when you use hampshireservicecentre.co.uk. We are committed to ensuring your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal data:

• Contact information – such as your name, phone number, and email address when you contact us or submit a form
• Service enquiry details – information you provide relating to vehicle servicing, repairs, or bookings
• Technical data – including IP address, browser type, and device information
• Usage data – information about how you use our website (e.g. pages visited, time spent on pages)

2. How We Use Your Information

We use your personal data for the following purposes:

• To respond to enquiries and provide requested services
• To manage bookings and customer relationships
• To improve our website, services, and user experience
• To monitor website performance using analytics tools
• To comply with legal or regulatory obligations

We will only use your data where we have a lawful basis to do so, including your consent, performance of a contract, or legitimate business interests.

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties where necessary, including:

• Website and hosting providers – to operate and maintain our website
• Analytics providers (e.g. Google Analytics) – to understand website usage
• Service providers – where required to deliver our services

All third parties are required to respect your data and comply with applicable data protection laws.

4. Cookies

We use cookies and similar technologies to enhance your experience on our website. For full details, please refer to our Cookie Policy.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements.

6. Your Data Protection Rights

Under UK GDPR, you have the following rights:

• The right to access your personal data
• The right to request correction of inaccurate or incomplete data
• The right to request erasure of your data (where applicable)
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time (where consent is relied upon)

To exercise any of these rights, please contact us using the details below.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or alteration.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of external sites and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Last updated: 30 March 2026

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: info@hampshireservicecentre.co.uk

Phone: 01252 844984

If you are not satisfied with how your data is handled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

https://ico.org.uk